Business Long Distance
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Your business telephone PBX or key system may have the ability to add a T1 directly to it. If not, your T1 provider will be able to provide the equipment to connect to your analog trunk ports.
Get a "Real Time" Quote for your T1 Needs here.
You may also find the article "Do I Need a T1" of interest.
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Your business may not require a full T1 for internet access.
In this case you may wish to consider a DSL connection for your business. DSL is usually less expensive than a full business T1 however it not available in all areas. Your telephone company's central office must be equipped for DSL and since DSL is "distance sensitive" in that it must be 18000 feet from the telephone company Central office. |
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Do I Need a T1?
Business Long Distance T1
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What is a T1 Line? A T1 can easily be thought of as 24 lines brought into your building or telephone system on 2 pairs of wires (4 wires). Each line on a T1 is called a DS-0 or a channel. These 24 lines can be configured in many ways. A T1 can handle only data, only voice calls or a combination of both. For example, you may need 15 lines to handle your telephones calls you could use the remaining lines for your Internet connection.
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Can a T1 be used for both in and out bound calls?
This depends on the carrier. In most cases yes.
Can a T1 Save My Business Money?
This depends on a number of factors. You will typically save on your long distance bill when using a dedicated T1. However there is additional cost to bring the T1 into your building. This is called the “Local Loop” – the T1 between your building and the Inter Xchange Carrier (IXC). This cost will vary based on the distance between you and the IXC and your building and even the area of the country you are in.
There may be also the one time charge to install additional hardware into your telephone system. Most modern telephone systems have the ability to handle a T1 by simply having your telephone vendor program and install a card.
If you consider the following example, the following shows a monthly savings of $490. This typical customer has 15 phone lines and one Internet connection. By switching to a dedicated T1 with 15 voice channel and 9 internet channels, this customer saved $5880 per year.
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Current Setup |
Dedicated T1 |
| 15 Phones Lines @ $35 Each | Local Loop @ $445 |
| 1 DSL Line @ $230 | High Speed Internet @ $0 |
| Business Long Distance Bill @ $300 | Business Long Distance Bill @ $120 |
| Total Monthly Cost: $1055 | Total Monlyly Cost: $565 |
What Additional Hardware Will be Required for My Telephone System?
This depends on your telephone system. In most cases you will need a T1 card and a CSU. (See Refurbished telephone equipment) You may also be required to have a T1 cable run from the D-Marc to your telephone equipment room.
In many cases, depending on the contract you sign, you may be able to negotiate to have the carrier reimburse you for the cost.
Are there down sides to having a T1?
Yes. If you've ever had one of your local analog lines go dead you may have experienced some difficulty with business long distance calls having trouble going out or worse yet, complaints of calls not being answered coming in. Now consider what happens if a business long distance T1 goes down. That is 24 lines now dead instead of 1. Your customers may think you've gone out of business. The good news is, your carrier is usually a little faster in getting a business long distance T1 repaired.
Most companies will keep a small number of analog lines for backup and in the event of a failure the carrier may be able to route inbound calls to them.
Conclusion
Your exact cost/savings must be looked at individually. The benefits will change depending on your scenario and on the area of the country you live in.
If you would like personal assistance please email me at info@LDFacts.com
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