Long Distance

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Call Recording

Did you think you couldn't have call recording on your business calls because you would have to spend thousands of dollars for new telephone equipment?  Use your existing PBX or Key-system and still have call recording. 

This has been a request from many business customers.  Many customer oriented businesses need to be able to record conversations in for quality assurance training and archival purposes.  It used to be that adding call recording capabilities meant adding additional hardware to your existing telephone system or replacing it entirely.

This feature is now available for virtually any business.

A recent addition to the Kall8 feature portfolio allows business to record calls for any toll free number.  You can record all of your calls all of the time or by using the secure website turn the feature on and off.  If you have multiple toll free numbers you can turn recording on or off for any or all of them.  Through the website you have complete control.

Recording retrieval is achieved through the secure website also.  You can sort the recordings in several ways:

1) Calls that occurred during a specific time period

2) Calls that lasted under or over a certain length of time

3) Calls that originated from a certain caller ID or area code.

4) All Calls

Kall8  has a very good program with several features all at your control through the website.  Call recording is just one of them.  Other features include the ability to block calls to your toll free number based on the calling location and also custom routing the incoming call to your location closest to the caller.  A great feature if you have multiple locations around the country.

Another valuable feature provided by Kall8  is their ability to capture name and caller ID and make it available on the website for you as a lead generation.  If you've ever needed to know where a call came from this could save you.

If you have toll free numbers and would like call recording, you should be sure to consider Kall8.  You find the pricing very competitive and features list nearly unrivaled. 

You can read more about Kall8 features here

Also See

Call Equipment Phone Recording