Last update:

12/06/2008

VoIP Internet Telephone Service

Internet Telephony or VoIP is one of the fastest growing voice communications technology today. Using the broad band connection you already have for internet access, not only will you save on long distance service, but you can have a local, callable, number assigned from almost anywhere in the United States. For example, if you live in Detroit you could have a number that is local to Los Angles. This can be advantageous if you want to project a presence in other areas of the country or if you would like loved ones to avoid long distance charges to call you.

Also See

Why The Cost of Internet Telephone Service is So Much Less Than Your Old Telephone Service

Why VoIP?

www.FCC.gov/voip

VoIP For Home And Business

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IP Telephony Voice Quality Issues

The voice quality of all internet telephony providers is improving. You may find that while on a call you will experience "Clipping" where parts of the voice has dropped out or perhaps you may find that there is a delay in the conversation. These issues are the result of packet loss or delay not directly related to the Internet Telephony provider but a result of the speed of:

	Your Internet Connection,
	The quality of your ISP backbone,
	The quality of every other ISP between you and the destination.

In other words, your Internet Telephony provider has no control over the quality of your voice call. In general, however, you should expect at least a very good "Cell Phone Quality". This may be perfectly acceptable and well worth the savings you will receive.

Test Your Capability for VoIP

Emergency 911 Concerns

911 should also be a concern. In an emergency, you should know that if you dial 911 from your broadband telephone, Emergency Services will know which address to respond to. Not every broadband telephone service offers this and for those that do, it may not be available in every area. Packet8 is one of the services that offers E911 Emergency Service. There is a small extra charge for the service, but this will help ensure your safety in case of an emergency. So if your broadband telephone is going to be your primary residential or office telephone, be sure to read and understand the E911 options.

You'll need high speed internet to take advantage of VoIP.

Click Here to find the High Speed Internet Service available in your area.

Additional Information

	How Scalable is Your VoIP Solution?
	Test Your Capability for VoIP

*High-speed Internet connection required*
See More Broadband Phone options

Number Portability
Some VoIP providers now offer the ability to "Port" or to keep your existing telephone number. Packet8 offers this service.
Now you can keep your telephone number, have additional features, make unlimited long distance calls anywhere in the US and still pay two-thirds less than your old phone service.

Other VoIP Resources

VoIP Basics - Web Telephony - A guide to voice over IP and how to make free telephone calls from your computer

Internet Fax Service

The Asterisk Open Source Linux VoIP PBX

VoIP Basics - Web Telephony - A guide to voice over IP and how to make free telephone calls from your computer.

Broadband Phone Companys

VoIP - VoIP, VoP Chip Processors and Voice over IP packets solutions developed by AudioCodes, leaders in the VoIP market for VoIP equipment and VoIP technology.

Click Here for Packet8 Features List

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